Returns & Refunds policy
At Traveling Digital, customer satisfaction is our top priority. Due to the nature of digital products, all sales are considered final. However, we understand that issues may arise, and we are committed to ensuring a positive experience.
Eligibility for Refunds:
We offer refunds only under the following circumstances:
The product was not delivered or is inaccessible due to technical issues on our end.
There is a defect in the product that prevents its proper use, and the issue cannot be resolved after contacting our support team.
Non-Refundable Situations:
Failure to download or access the product due to issues unrelated to our systems.
Lack of compatibility with your device or software.
Refund Request Process:
To request a refund, please contact us at [insert email/contact form link] within 3 days of purchase, providing:
Proof of purchase (order ID or receipt).
A detailed description of the issue encountered.
Our team will review your request and respond within 1-4 business days. If approved, refunds will be processed back to the original payment method.
Thank you for choosing Traveling Digital, and we appreciate your understanding of our policy for digital products.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contact@travelingdigital.com
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